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Tracie Marquardt

Quality Assurance Communication

Greater Results Through Negotiation: A Workshop with Tracie Marquardt

Work with Tracie Marquardt in person at the "Greater Results Through Negotiation" Workshop held by ARC-Institute.

Workshop Details

• Date: May 18 & 19, 2017
• Location: Munich ARC TrainingsCenter, Schillerstrasse 17, 80336 Munich
• Language: English
• Information and Registration

In today’s complex international business environment, auditors must successfully overcome two major communication challenges: Maximizing cooperation with audit clients AND navigating between Audit’s position and the audit client’s position on audit findings and recommendations.


This workshop aims at improving negotiation skills, persuading, and building relationships entirely from an audit point of view. The foundations of professionalism, the audit process, and the nature of audit findings will all be addressed. Tactics, techniques and language to optimize cooperation, deal with difficult audit clients, and overcome resistance to findings and recommendations will contribute to the auditor’s future success in interviews, closing meetings and findings resolution.

Objectives:

Understand the importance of persuading and negotiating to achieve a successful audit outcome
Learn and practice relevant strategies and tactics to negotiate in an audit environment
Increase confidence and abilities when negotiating and resolving conflict in English

Significant content of the training:

Persuading and negotiating in an audit context
Building rapport and relationships
Understanding negotiation styles
Planning and the negotiation process
Resolving findings and stakeholder needs
Employing negotiating tactics for auditors
Dealing with difficult audit clients
Overcoming resistance

Training Methods:

Interactive discussions, group work, practical exercises and activities, writing practice using case studies, feedback and coaching

Duration: 2 Days

Learn more and register today!


Tracie Marquardt

Quality Assurance Communication